This course is designed specifically for legal professionals and support staff seeking a more efficient, compliant, and cost-effective way to manage third-party record requests. Participants will be introduced to Full Service Requests (FSRs) — Tracument’s outsourced solution that streamlines the process of obtaining medical, employment, government, and financial records critical to legal matters.

Through detailed instruction and screen demos, this course demonstrates how FSRs can reduce administrative burden by allowing Tracument’s experienced team to handle the entire process — from drafting and sending request letters to managing follow-ups, making payments, and securely delivering searchable digital copies. Participants will also learn how FSRs integrate with legal workflows, support client cost recovery, and ensure transparency at every step.